Anahita P
HOUSTON, TX | 2019 Buick RegalJune 7, 2021
We had a good experience with our first service for our new Buick. The manager on duty helped to make the experience what it was, and I wish that I remember her name to thank her again. Waiting for a call back from the service technician on a question that I have. Cheers!
Response from Ron Carter Chevrolet Buick GMC
June 15, 2021Thank you for filling out our survey and giving us this great feedback. It's encouraging to know that our service team made such a great impression on you. We hope to see you again in the future.
David P
LEAGUE CITY, TX | 2020 GMC 1500 SierraMay 31, 2021
Everything was done in good time. Staff was helpful
Response from Ron Carter Chevrolet Buick GMC
June 7, 2021Thank you again for taking the time to let us know how we did. We hope you have a great day!
Frank S
BAY CITY, TX | 2021 Chevrolet 1500 SilveradoMay 29, 2021
pretty fair
Response from Ron Carter Chevrolet Buick GMC
June 4, 2021Thank you for filling out our survey and giving us this great feedback. It's encouraging to know that our sales team made such a great impression on you. We hope to see you again in the future.
Archie B
PEARLAND, TX | 2017 GMC 1500 SierraMay 29, 2021
Brought my truck in because my AC was blowing only warm air. They got on it right way and the next day I had my truck back with cold blowing air. Warm friendly personal in the service department.
Response from Ron Carter Chevrolet Buick GMC
June 4, 2021Our goal is to provide top-notch service so we appreciate your kind words about your experience. The whole Ron Carter Chevrolet Buick GMC service team would like to thank you for coming in and we hope to see you again in the near future.
Anthony L
LEAGUE CITY, TX | 2015 Chevrolet TahoeMay 28, 2021
Service writer was pleasant easy to work with answered all my questions check my table over did all that was needed to my satifaction
Juan R
ALVIN, TX | 2015 Chevrolet ImpalaMay 26, 2021
The service advisors were friendly and helpful. Unfortunately, after getting my vehicle serviced (Automatic Transmission Fluid Exchange), noticed that i now have a fluid leak. It appears the transmission seal/gasket may have a defect or not have been installed correctly. I will re-take my vehicle to the dealership to address the issue. Also, i did not receive the results from the vehicle multi-point inspection report. This is normally provided each time i have taken the vehicle for service.
Eric P
TEXAS CITY, TX | 2019 Chevrolet SuburbanMay 24, 2021
I've always been treated top notch every time I walk into Ron Carter. Service dept does a great job too.
Peter D
FRIENDSWOOD, TX | 2014 Buick EncoreMay 22, 2021
Chad was excellent!
James S
ALVIN, TX | 2014 Chevrolet CamaroMay 12, 2021
Last 2 oil changes I got terrible service, first time they rotated tires they did not remap pressure sensors and when the freeze came to maintain pressure to spec I found sensors incorrect. This last oil change as I was driving away I realized the service meter for oil change was not reset. I will not do business with you any more.
Sosamma T
MISSOURI CITY, TX | 2021 GMC 1500 SierraMay 10, 2021
My sales agent Erik Helton was exceptional. Great customer service, kept us informed once our order for the GMC SIERRA DENALI was placed. The only complaint i have is, as a registered nurse in the health care profession i was not able to recieve the $500. For health care workers it was only for selected Chevrolet vehicles. What makes it worse, past 15 yrs i had my eye on a chevy Silverado, and only last year i my likes changed to the gmc sierra denali. I believe GM can still provide me with a $500 voucher which i can use towards gmc accessories. I hope you can reconsider allowing me to recieve this $500 incentive.
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