Customer Testimonials

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DealerRater Jun 20, 2024

Monty did an excellent job selling me the vehicle! Exactly what I wanted for the right price

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DealerRater Jun 20, 2024

The dealership was fast and friendly. They helped get my truck fixed in a surprisingly short time.

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DealerRater Jun 19, 2024

Excellent communication, very professional people, I really love this location they work really fast and they do a great job!

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DealerRater Jun 17, 2024

Was able to get a vehicle that other dealerships did not have. Amy was wonderful to work with. Helpful and answered all my questions.

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DealerRater Jun 17, 2024

I have bought dozens of new/used vehicles over the past 30 years. Ron Carter is one of the best dealer experiences I’ve ever had. Would definitely recommend to friends/family, and will definitely be my first stop (and very likely only stop) when purchasing my next vehicle. Very special thanks to Anthony Alvarez (my salesman) and Don Williams (finance), those guys are top notch and assets to Ron Carter.

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DealerRater Jun 17, 2024

We had a great experience with the dealership and especially with our Sales Consultant, Eric Helton, who made our lease of a 2024 Buick Encore GX Preferred an easy and satisfying experience. We look forward to working with this dealership again in the future.

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DealerRater Jun 15, 2024

Great Everyone was great and easy to work with. My salesperson was great. No pressure Sales is appreciated

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DealerRater Jun 13, 2024

The sales process went smoothly thanks to Omar and Jhonny in finance, who were on target and listened to my needs. Omar did a great job showing us how to work with all the technology, which was better than expected. The negative is that we left on a trip during the first week of buying the new truck. I have called both Omar and Johnny 3x or more to have them send me my license plates, and I needed a copy of my purchase documents; at the time of this review, i called both them i gave them both almost ...

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DealerRater Jun 12, 2024

Leon was very helpful, and got me the car I wanted. I did feel quite pressured towards the end.

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DealerRater Jun 10, 2024

The staff Mari, Marcel and Randy Bowman were first class. Would not buy from anyone else!

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DealerRater Jun 10, 2024

Service was awesome and fast, Andrea was very helpful and attentive, never had the service and attention on other Chevy dealerships.

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DealerRater Jun 9, 2024

Justin and the team at Ron Carter was the best! I changed my mind several times during the car buying process and Justin went above and beyond to make sure I got exactly what I wanted. Highly recommend Justin!

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DealerRater Jun 7, 2024

Steven assisted me with everything, he was very professional and showed his concerns for our needs.

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DealerRater Jun 2, 2024

Excellent ! Very easy to work with the rep., Travis. Plan to request him in the future & return for service for my vehicle.

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DealerRater Jun 1, 2024

Everything was great and Omar, was excellent, worked with me all through the process! Thanks Ron Carter for all your help, I have bought atleast 10 vehicles from Ron Carter, and have always had a great experience, that's why I always come back! Thanks Scott

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DealerRater Jun 1, 2024

Straight shooters. No hassle and extremely proficient in getting the vehicle ready and paperwork processed

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DealerRater May 31, 2024

My 2024 Chevy Equinox was brought in with a wrecker because it stoped running. I talked to the service person named Steve. He was very pleasant and said he was sorry for my inconvenience and that he would get it taken care of as soon as possible. Kept me informed on the ordering of the part and when it would be in. He even called to let me know the part was in and that the technician had started to install the part. Called me when the job was done and was very pleasant and respectful & apologized again for my ...

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DealerRater May 31, 2024

Omar was fantastic and the entire process of trading-in, buying, financing and driving off innnew truck took only an hour.

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DealerRater May 29, 2024

I highly recommend this dealership! Great buying experience & customer service, sales & finance. I will definitely be back and will refer my family and friends! Thanks!

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DealerRater May 25, 2024

Justin Brown made the process of buying a vehicle pleasurable and easy. He is the best.

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DealerRater May 23, 2024

It was a good experience everybody was friendly and Thers a nice Lobby to sit and drink Coffe

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DealerRater May 23, 2024

My car was serviced according to the appointment time and I was very happy with the results.

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DealerRater May 21, 2024

We worked with Justin. He’s knowledgeable and made the car buying process as easy as possible.

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DealerRater May 20, 2024

Andrea BELMAN was wonderful to work with. She has great customer service skills. Very professional and helpful.

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DealerRater May 20, 2024

Complimentary oil change and tire rotation w standard 1st time service. Made an appointment. Service advisor was polite.

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DealerRater May 18, 2024

This location was very clean and well maintained. I was properly greeted at the door and was quickly assisted.

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DealerRater May 16, 2024

Calvin was so helpful in finding the perfect truck for my family. He was very polite and made the process very quick and easy

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DealerRater May 14, 2024

Justin was able to get me a great deal on a new truck and finally got me to purchase a vehichle from Ron Carter Alvin after 10 years and 6 purchase attempts all of which started at Ron Carter but never happened.

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DealerRater May 12, 2024

Service person was very professional & looking out for me - eliminated unnecessary work. Very much appreciated.

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DealerRater May 11, 2024

Professional, courteous and always friendly. They respond to your questions promptly and don’t make you feel your question or concern is not important. Everyone there makes you feel comfortable.

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DealerRater May 5, 2024

Service was good had a great experience, the customer service was really good, definitely got the best response

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DealerRater May 4, 2024

Fantastic staff at the service desk. Prompt attention. Vehicle assessed and returned within 24 hours.

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DealerRater May 2, 2024

I received a great deal on a truck and Monte was a great salesperson to work with. Very happy!

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DealerRater May 2, 2024

Amazing customer service. Very friendly and knowledgeable. No price add ons was a huge plus! The price on the window sticker is the price you pay.

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DealerRater May 1, 2024

Justin was helpful the first call I made and followed up as he said he would. He put me in touch with Eric who was very helpful in finding the truck I wanted.

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DealerRater Apr 29, 2024

Calvin is very knowledgeable about the 2021 Nissan Altima. I am grateful to receive the deal I received. Others at dealership were willing to assist to allow Calvin time to deal with details of my contract Good teamwork Car is very clean and very presentable for sale And Mr Finance man was very understandable in additional aspects of contract

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DealerRater Apr 29, 2024

Very friendly, good deal, good folks who helped us find a good vehicle at a great price.

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DealerRater Apr 29, 2024

Showed up no appointment and was handled professionally. Thank your team for me. In and out in one hour.

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DealerRater Apr 27, 2024

Excellent service and the finance department did a great job with me, very easy to work with.

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DealerRater Apr 27, 2024

The service reps were very helpful in all my questions that I asked about my services.

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DealerRater Apr 23, 2024

The young lady at the front desk was super nice and helpful. She managed a very busy morning by herself with much grace and poise. Great customer service skills. My only issue is that every time I come in, there is always grease or dirt left on vehicle. This time it was grease on the door and handle of a just washed vehicle and on the engine start/ stop button. Last time it was a greasy footprint on the mat.

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DealerRater Apr 22, 2024

Great experience. Edgar was very knowledgeable and was a great help in making our decision.

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DealerRater Apr 22, 2024

They helping all the time thanks service advisor them take car all time and give updates everyday

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DealerRater Apr 21, 2024

Eric is a great salesman. 4th vehicle in 2 years. Thanks for the great service as always.

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DealerRater Apr 20, 2024

Great communication and very quick transaction! Made sure vehicle was ready in every aspect.Best experience for buying a vehicle.

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DealerRater Apr 19, 2024

Great service, advisors kept me updated on the what was happening with my truck. Highly recommend!

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DealerRater Apr 15, 2024

We had a great experience buying our used car at RC. Omar was friendly and easy to work with. Negotiations went well. Johnny with finance was respectful of getting us out quickly. For those of you in the Houston area, it’s worth the drive.

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DealerRater Apr 13, 2024

Awesome purchase experience at Ron Carter! Go down and visit Justin for a great deal today!

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DealerRater Apr 12, 2024

Very pleased with are salesmen Edgar Escobar! He went above and beyond making sure we received all the information we needed. And for pleased with our new truck.

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DealerRater Apr 12, 2024

Justin was great to work with. No pressure sale and helped me find the vehicle I was looking for.

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DealerRater Apr 11, 2024

Angel was my rep. Did a great job keeping me informed and the job was done in a timely manner. Thanks Angel, great job!

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DealerRater Apr 9, 2024

Justin is awesome! Get down to Ron Carter today and make your new Chevy/GM purchase!

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DealerRater Apr 9, 2024

Andrea was the best service advisor and I would recommend her to anyone in Alvin

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DealerRater Apr 8, 2024

Great communication and did everything I asked Come here every single time it's the only place I go. Only place I trust!!

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DealerRater Apr 7, 2024

Great customer service and care! After an oil change the oil plug wasn’t tightened properly and created an oil leak. Took my Tahoe back in and the issue was assessed and resolved within minutes!! Great experience for sure!

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DealerRater Apr 7, 2024

Justin made us feel right at home. He answered all our questions and concerns. He made all the necessary arrangements for us to get the truck and added parts we asked for. I really appreciate the excellent customer service we received!

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DealerRater Apr 6, 2024

Justin was very informative. He made this the best car buying experience I’ve ever had. We bought a truck and a car from Justin at the same time. We hope that Justin can help our Son buy his first new car in the near future!

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DealerRater Apr 4, 2024

Called Service Department for an appointment. She was courteous and informative as to the time I requested. My wait time was quicker than expected and check out was fast and friendly.

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DealerRater Apr 4, 2024

Courteous person that helped me get a recall done. Everyone I encounter was polite and helped with a great attitude. The receptionist was amazing, kept trying to reach someone for me. She got back to me numerous times to check if I was ok to continue to hold.

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DealerRater Apr 3, 2024

The service representative was friendly. The cost was a bit higher than expected. And the wait was 3 hours long.

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DealerRater Apr 2, 2024

Enjoyed working with Marilyn. She treated me well and never pressured, but was always available.

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DealerRater Mar 30, 2024

Leo Costas hosted the best purchase experience. He was thorough as he explained all the trucks features. He made sure I understood all aspects. Looking forward to buying my next vehicle from him. I will share this experience with all of my friends a nd associates.

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DealerRater Mar 30, 2024

My service agent, Andrea was so helpful and nice. She was waiting for us when we brought our GMC Acadia in for service. She then called us to tell us what’s going on with the service and then was ready to finalize the process when we picked up our car. What a wonderful experience. We only use Ron Carter for our services. Thanks so much

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DealerRater Mar 30, 2024

I definitely have had issues with the maintenance department in the last year, so having this current experience in 2024 was refreshing. The staff knew I had an appointment, they got me checked in, and the wait was short for the maintenance to be completed. Hopefully this is an ongoing trend with them in 2024. Great work team on this appointment.

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DealerRater Mar 29, 2024

Great dealership. Wait times can be long. Friendly staff, but High prices and slow services. Comfortable waiting area.

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DealerRater Mar 27, 2024

There was a little bit f a communication problem, but everything was worked out and I was happy with the service that was provided. I would recommend them. I live out of state, but will use them again when I am 8n the Houston area.

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DealerRater Mar 25, 2024

Service is always great here. Why isn't Lorenas name listed.? She has helped me for the last couple years. Great personality and knowledge of her job. Communication WITH the service dept is excellent. Trying to get someone to answer the phone is an entirely different story. I finally learned how to book online, since no one ever answers the phone there. Hopefully, with new mgmt there now, things will get better ..

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DealerRater Mar 24, 2024

Omar Perez had the vehicle ready for me to test drive as promised. The promptness of valuing my trade in and financing had me in and out in a reasonable amount of time.

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DealerRater Mar 22, 2024

Fast and friendly service. I got there around 7 pm and was done by 830 pm.

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DealerRater Mar 22, 2024

It was theBest experience ever making a purchase. I'll be back for the next truck.

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DealerRater Mar 22, 2024

My experience was good because Edgar Escobar, my salesman was great. His name is not listed below. He is 5star+.

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DealerRater Mar 21, 2024

I was very pleased with the service I received thanks to Lorena Juarez and the service technicians

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DealerRater Mar 20, 2024

I didn’t think I would get approved with a low credit score but Marilyn Hernandez made it happen! Would recommend her for someone looking for a ride.

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DealerRater Mar 20, 2024

Good as always. Never any problems. Service advisor was nice and friendly. Well continue doing business with this establishment

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DealerRater Mar 13, 2024

Dealership was amazing. The sales gentleman was so professional and kind and respectful. He showed us s verbal cars and was not pushing at all

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DealerRater Mar 11, 2024

Great customer service!! Robert Henderson was great to work with!! Anthony knew where we needed to be. And Mr Tran made it work!

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DealerRater Mar 11, 2024

I drive about 2 hours to look for a car and happened to find Ron Carter through CarGuru. The car I wanted to look at was sold to another customer, but Savannah took real good care of me in looking for a car more suitable for me, was within my budget, and fitted my wants/needs well. I had a wonderful experience with her, along with Johnny as he handled the paperwork. I didn’t feel pressured nor was given a rundown of the car, just felt like an A1 customer. I will be back for another car in the near ...

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DealerRater Mar 10, 2024

They find me the truck that I wanted and got it to me overnight. Excellent service quick in and out. Exactly how you want your buying experience. Steven is excellent at what he does and treats you like family.

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DealerRater Mar 7, 2024

The staff was very nice and did exactly what they promised. The free ride back home while my truck was being worked on was invaluable. Great job!

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DealerRater Mar 4, 2024

I was not looking forward to buying a new truck. Steve Wiese and the sales team at Ron Carter made the buying experience very pleasant.

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